At Thrive Commerce, we are dedicated to transforming global trade through cutting-edge technology and data-driven insights. Our mission is to simplify and revolutionize commerce and supply chains, making global trade more accessible and efficient. With a vision to reshape a $8.6 trillion industry, we leverage innovative technology and a passionate team to deliver solutions that enhance the efficiency and reliability of international trade. Companies of all sizes—from emerging brands to established enterprises—rely on our technology to streamline their global operations and drive growth.
The recent challenges in global supply chains have highlighted the critical role of advanced technology in reshaping how goods move around the world. As we experience significant growth and continue to push boundaries, we are supported by leading investors who share our commitment to innovation and excellence. If you're eager to tackle global challenges and make a meaningful impact, join us in shaping the future of commerce.
THE OPPORTUNITY
Our eCommerce Consultants work on exciting projects with leading brands to help accelerate their eCommerce proposition. Conducting extensive research, they help brands to build strategies that allow them to effectively grow online and implement best-in-class ecommerce offerings As a Senior Consultant, you will be responsible for understanding client situations, gathering and synthesising information (e.g.market trends, category, competition), and making clear and actionable recommendations. You will contribute substantially to project delivery in terms of thinking and project management. You will develop strategic concepts and creative solutions for our clients, while working collaboratively with the wider team.
This is an opportunity to join a talented and passionate team in supporting the acceleration of global leading brands. The team-oriented environment allows for exposure to a range of functions across the business and the opportunity to be involved in supporting the growth of Pattern internationally.
WHAT YOU’LL DO
Day-to-day life as a Senior Consultant at Pattern is hugely varied. Each project has a team that is made up of different colleagues depending on the scope and requirements of the project. You may be researching the growth of eCommerce in Eastern Europe one day, or pulling together examples of best practice Digital Shelf, and being asked to evaluate Omnichannel UX or improve ways of working across a digital team the next.
The role would suit someone with experience in ecommerce management (D2C/marketplaces/digital shelf optimisation), but with a thirst to work cross-functionally and broaden their experience. Your responsibilities will be broad and will include:
- Conducting in-depth research (competitor research, scorecards, benchmarking analysis, market research) - collate and analyze data from multiple sources to produce insightful and robust outputs
- Combining external research evidence, client insights and commercial practicality to inform business strategy and decision-making.
- Supporting in turning insights into action - deliver clear and actionable recommendations to our client base, helping them grow their business.
- Contributing to the development and storyline of client presentations - assist with building creative and engaging deliverables, retailer research and analysis
- Managing client relationships and liaising with stakeholders - engage with stakeholders to understand their business challenges and insight needs
- Assisting with project management and supporting final delivery of client work.
- Actively engaging with external sources to ensure we remain up to date with latest industry insights, trends and best practice
- Support new business efforts by participating in the development of content for internal and wider industry events and activities, project proposals and pitches
WHAT WE’RE LOOKING FOR
- 5+ years experience in consultancy, e-commerce, brand strategy or consumer insights
- Experience of managing and developing junior team members
- Demonstrable knowledge of being able to analyse large data sets to interpret trends and draw clear conclusions
- Capable of extracting insight from multiple sources to create compelling and coherent stories
- High level of commercial awareness and understanding of retail KPIs and other digital metrics
- Strategic mindset with a detailed, methodical, and rigorous approach to finding solutions
- Possess a deep understanding of ecommerce, as well as being fully immersed in retail and digital trends
- Effective communication skills and stakeholder management experience
- University degree in a relevant subject
PREFERED QUALIFIFCATIONS
- Familiarity with Amazon and other marketplaces and how they operate.
- Expert in MS Office or Google Suite particularly Excel/ Sheets for data processing, and PP/ Slides for client presentations.
- Experience in research tools and provider platforms such as Statista, Euromonitor, Mintel and SimilarWeb.
- Experience interpreting / creating P&Ls and building a business plan.
BONUS POINTS
- Global. Previous exposure or significant stakeholdership in the global/international execution of product experiences, is a plus.
WORKING AT THRIVE COMMERCE
We are committed to providing our team with a competitive benefits package. Some of our benefits for include:
- Up to 97.5% funded health benefits (medical, dental, and vision)
- Unlimited paid time off
- Monthly fitness reimbursement
- Citibike (NYC) or BikeTown (PDX) company-sponsored annual membership
- Generous employee discount across our brand portfolio
- 401K
- FSA / HSA
EEO STATEMENT
Thrive Commerce is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values.
